SMS Terms & Conditions

Program description

When you opt in, we send text messages related to your service-dog assessment and our services, including: your assessment results, consultation scheduling and reminders, training-program updates, one to one replies to your questions, and occasional offers about our programs.

How to opt in

You opt in by checking the SMS consent box and submitting your phone number on our assessment or contact forms. Consent to receive texts is not a condition of purchase of any goods or services.

Message frequency

Message frequency varies based on your activity and stage in our program (for example, assessment follow-up, appointment reminders, and progress updates). You may receive recurring messages.

Cost

Message and data rates may apply. Check with your wireless carrier for details on your plan.

How to opt out

Reply STOP to any message to unsubscribe at any time. After you send STOP, we will send a one-time confirmation and you will stop receiving messages. To rejoin, opt in again.

Your consent is the legal basis for these messages (including under the EU/UK GDPR). Withdrawing consent (STOP) does not affect messages sent before you withdrew it.

Help

Reply HELP to any message for assistance, or email us at ella@azgoldensllc.com.

Privacy & sharing of mobile data

No mobile information (including your phone number and SMS opt-in consent) will be sold or shared with third parties or affiliates for marketing or promotional purposes. We may share information with trusted service providers who help us operate our messaging and training programs (for example, our messaging platform), solely to deliver the service. See our Privacy Policy for full details.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.